The Garage Collectif is more than a loyalty program, and more than the sum of its parts. It's a community of our unique Garage shoppers coming together for their love of fashion, while also making the most of exclusive benefits, including a redeemable points system, early access to drops, and other perks.

It's easy to become part of the DYNAMITE Collectif! You can sign up a few different ways:

• On the mobile app: Download the DYNAMITE app and create an account with a valid email address.
• On our website: Sign up on the DYNAMITE website by creating an account with a valid email address.
• In-store: During your checkout in-store, the cashier will ask you for a valid email address and ask you to accept the DYNAMITE Collectif Terms & Conditions in order to create an account. From there, we’ll send you an email with instructions on how to create a password in order to use your account online. Don’t worry, even if you don’t create a password, you can still use your DYNAMITE Collectif membership for any in-store purchases. 

Nope! You can join the Garage Collectif 100% free of charge.

We're so glad you asked! As part of the Garage Collectif, you can take advantage of a number of perks. These include:

• Earning and redeeming points for discounts
• A special gift on your birthday
• Members-only offers and experiences
• Free shipping on your online orders (threshold varies based on your tier level)
• Early access to drops throughout the year

And more! For a full list of perks, you can check out the Perks chart on the Loyalty Program’s Landing Page.

Unfortunately, it is not possible to transfer points from one account to another, nor to transfer a whole account to another. If you need to create a new account and you lost access to your old one, please contact our Customer Service team so we can figure out how to best accommodate you.

Unfortunately, it is not possible to change your email address in your account at the moment. We understand that this can be frustrating. Please contact our Customer Service team so we can figure out how to best accommodate you.

You’ll receive your birthday coupon two weeks before your birthday, which means that if your birthday falls after the 15th, you won’t see it at the beginning of the month right away. It’ll be available to use for a month once it is issued.

Yes, it does! If you have been an active shopper in the last 24 months, meaning you have made at least one purchase, your account has been carried over from our former loyalty program. Better yet, any purchases made within the last 12 months will be counted towards your current tier placement.

If you have not made any purchases in the last 24 months, you will need to make a brand new DYNAMITE Collectif account. For more information, please visit our Terms and Conditions page.

If you have any available exclusive offers from our previous loyalty program, they will be carried over to our Garage Collectif. You’ll have 3 months, post-Collectif launch, to redeem them before they expire. Valid coupons from our old program will be sent to you via email only. You can use your email coupons to shop online or present them at the cash in-store. Don’t worry, we’ll send you email reminders! They will not be available on the app or visible when you log into your account.

There are multiple ways to earn points. First, you can earn 1 point for every $1 you spend (exclusions apply). You can also earn points by completing other activities, such as installing the GARAGE and DYNAMITE apps on your phone, turning on push notifications, and more. Plus, as a member, you can take advantage of special surprise benefits, such as double-points days, on which you earn double the points when you make a purchase!

It depends on the method by which you made your purchase. If you made your purchase in-store, your points will be automatically added to your account. However, if an associate places an online order for you, the points will be added to your account after the item(s) ship.

For online orders (both on the web and through the app), points will be added to your account at the time of shipment. If you order online and pick up the order in-store, they’ll be added at the time of pickup.

If your order is in multiple shipments (for online or in-store pickup), your points will be added to your account as each item ships based on the price of the item in each shipment. 

There are multiple ways to redeem your points while making a purchase. Whether you’re shopping at Garage or Dynamite, you’ll see the option to redeem points for money off your purchase online or on the app by selecting “Apply” at checkout. If you're shopping in-store, you can check your app to see which rewards are available to you and let the Store Associate know at checkout!

Unfortunately, only one point redemption reward can be applied per transaction. Only the highest offer, based on your number of points, will be available to use. You can, however, combine your point redemption offer with another member offer, such as member pricing, or a benefit redemption, like your birthday gift.

To redeem points, your subtotal must be $1 more than your offer amount, after all discounts have been applied.

Exclusions apply. Taxes and shipping fees not included. Gift cards, gift wrapping, and employee discounts not included. 

Your points will only expire if your account is inactive for a 12-month period, meaning you made zero purchases during that time. Don’t worry, we will reach out prior to the expiration date to make sure you’re aware before your points reset.

Starting from the day you sign up, you have a full 12 months to enjoy your current tier status if you are earning points. On the anniversary of your loyalty join date, we'll see how many points you earned in the last year and that will determine whether or not you stay at that tier or move down to whichever tier matches your number of qualifying points.

(For customers whose accounts were transitioned over from the former Garage Studio program, their “join date” will be the Garage and Dynamite Collectif launch date.)

For example: If you joined on July 1st, and earned enough points to hit Icon status, when July 1st rolls around again, you’ll stay at Icon status. However, if you don’t earn enough points to keep Icon status in the next 1-year period, you’ll be bumped down to the Muse or Creator level, depending on the actual number of qualifying points earned.

You can redeem your points for rewards whenever you want, but don't worry, this won't affect your qualifying points, meaning the ones we count to decide which level you're at!

Qualifying points are the points that are used to calculate your tier status. It’s the total number of points you have earned this year, which means the count is not affected by your point redemptions. Your non-qualifying points are the points that are available for you to redeem for cash off. This count reflects how many points you currently have, rather than the qualifying points count, which is more like your history of points this year. An easier way to remember: qualifying points only go up, the non-qualifying points go up and down based on your shopping and cash-off redemptions.

Qualifying points reset every year on the anniversary of your Garage Collectif join date, but the non-qualifying points don’t expire, unless you are inactive (meaning you don’t make a purchase) for 12 months.

If you return an item, unfortunately, the points you earned on that purchase will be removed from your total points. If you used a points redemption offer with this initial purchase, neither the points deducted from your account nor the cash-off discount will be refunded.

In the case of an exchange, you can keep the cash-off used on exchanged items. If the exchange is of equal value, there is no impact on your points. If the exchange is for a higher value item, you’ll pay the difference and you’ll earn more points on the remaining balance paid. If you exchange for a lower value item, you’ll be refunded the monetary value, and the equivalent number of points earned will be removed from your account.

No, you cannot earn points on past purchases. When making a purchase, always make sure you're logged into your Garage Collectif account and show your member ID code in-store so you don't miss out on earning points.

However, if you were part of the previous Studio program and your account was migrated to the new Garage Collectif program, your spend from the last year prior to launch will be counted towards your tier placement!

No, our Garage Collectif members can easily shop across both brands with one account using the same email and password! Your points are valid for both brands and you are free to use them however you want. But, if you want to get the full brand experience, it’s recommended to download both apps.

Your rewards information and your Garage Collectif Member ID code can all be found on your Garage Collectif Reward Page on both the website and the app. This is where you'll find your Tier status and see how many points you have to redeem on your next purchase, plus any other offers that are available for you to redeem (like your birthday gift). You can also ask a Store Associate any questions regarding your Garage Collectif Reward Page and they can look it up for you!

We would hate to see you go, but if you want to leave the Garage Collectif, you can find the option in the “My Account” section on the app, or reach out to our Customer Experience Department at customerservice@garageclothing.com.